Hi, I have Hamsterball Gold, and recently I got a virus(got it removed) and it messed some of the files up on it so when I start it up it will crash, and if I send a error report it will always fail. Also, when I tried registering with a Google account, it said the page didn't exist.
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The easiest thing to do would be to uninstall Hamsterball and reinstall it. If you have lost your key and need a new one, go here and re-request one. If the files have been corrupted, there won't be a way to recover them.
Do you mean using a google account here on the forums?